Location: Kyle, TX 78640

Pay Rate: $18.00/hr

Shift: 8AM to 5PM

Description: We are partnering with a respected Hays County organization that provides personal and business property appraisal support services. They are seeking a friendly, professional, and detail-oriented Customer Service Representative to join their Exemptions Division.

This role serves as the front-line point of contact for property owners, taxpayers, and the general public, assisting with exemption applications, property information requests, filing deadlines, and general inquiries. The ideal candidate is patient, organized, service-focused, and committed to providing a welcoming experience for all.

This organization places a strong emphasis on professionalism, patience, public service, and community engagement. You'll work alongside a highly experienced team member during a planned transition, making this an excellent opportunity to learn from a knowledgeable mentor while building a long-term career.

Key Responsibilities
- Serve as the primary contact for walk-in visitors, phone calls, and email inquiries.
- Provide information regarding property records, exemption eligibility, and filing deadlines.
- Review exemption applications and supporting documentation to determine eligibility according to established procedures.
- Accurately enter and maintain property records, exemption data, and customer correspondence.
- Assist property owners in locating property information and resolving questions.
- Document customer interactions and maintain detailed records.
- Collaborate with appraisal staff and internal departments to ensure accurate and timely service.
- Handle challenging interactions with patience, empathy, and professionalism, escalating issues when appropriate.

Qualifications
- Minimum 2 years of customer service experience required.
- Public-facing administrative experience preferred.
- Government, appraisal district, property tax, real estate, or related experience is a plus.
**Bilingual English/Spanish highly preferred**
- Strong communication, organizational, analytical, and problem-solving skills.
- Proficiency with Microsoft Office Suite, databases, and data entry systems.
- Ability to work collaboratively and learn complex processes quickly.

Why Join This Team?
- Medical and dental benefits
- Pension plan with generous employer match
- Supplemental insurance options
- Team-building events and employee appreciation activities
- A supportive, growth-focused culture that values its employees

If you're patient, professional, and passionate about helping others, we'd love to hear from you.

Location: Austin, TX 78738

Pay Rate: starting at $22.00/hr

Our client is a law firm in Bee Cave that provides a full suite of services to their respective clients, focusing in areas that small businesses, their owners, and the owners’ families routinely encounter. Types of law practiced: Probate & Estate Planning, Criminal Defense, Real Estate, Personal Injury, Business Law, and Litigation.

Job Duties/Responsibilities
- Assist attorneys with case preparation by organizing legal documents and maintaining case files.
- Conduct research on laws, regulations, and legal articles to support case development.
- Draft and proofread legal correspondence, contracts, and other documents.
- Schedule and coordinate meetings, hearings, and depositions.
- Communicate with clients, witnesses, and other parties to gather information or provide updates.
- File legal documents with courts and ensure timely submission of required paperwork.
- Maintain and update office systems for tracking deadlines, appointments, and case progress.

Qualifications & Requirements
- Strong organizational and multitasking skills to manage multiple cases and deadlines.
- Excellent written and verbal communication abilities.
- Proficiency in legal research tools and office software (e.g., Google Suite, legal database systems).
- Familiarity with legal terminology and procedures.
- Attention to detail and accuracy in handling sensitive legal documents.
- Ability to maintain confidentiality and professionalism in all interactions.
- General understanding of office administration practices.

Location: Austin, TX 78759

Pay Rate: starting at $22.00/hr

Shift: 8AM to 5PM

Our client is a software technology solutions organization serving clients in the government and legal sectors. This company is a premier provider of document management, records management, imaging, and workflow automation software. They help more than 15,000 users worldwide digitize, automate, and protect their data. This position will provide administrative and customer service support with responsibilities including preparing letters, PowerPoint presentations, presentations, and other detailed administrative materials. The ideal candidate will be exceptionally organized, polished, proactive, and comfortable managing multiple priorities in a fast-paced environment.

Administrative & Sales Support
-Provide day-to-day administrative support to the leadership team, including assistance with letters, PowerPoint presentations, presentations, and other business materials.
-Prepare professional, accurate, and polished documents and presentations.
-Manage details, deadlines, and multiple priorities with a high level of organization.
-Assist with sales-related administrative tasks and projects as needed.
-Serve as a reliable resource for the sales and management teams.

Customer Service
-Respond to customer inquiries via phone, email, and other communication channels.
-Provide timely, professional, and accurate information regarding products and services.
-Assist customers with basic troubleshooting and guide them through solutions step-by-step.
-Document customer inquiries, troubleshooting steps, and resolutions in the company's CRM or ticketing system.

Cross-Functional Collaboration & Growth
-Work closely with Sales, Marketing, Customer Service, Technical Support, and Development teams.
-Stay current on product updates, features, and industry trends.
-Demonstrate initiative and a willingness to take on additional responsibilities.

Qualifications
-3–5 years of administrative and/or customer service experience preferred.
-Strong attention to detail and exceptional organizational skills.
-Experience supporting executives, sales professionals, or a busy team is a plus.
-Strong working knowledge of Microsoft Word, PowerPoint, and Excel.
-Experience working with CRM or ticketing systems preferred.
-Excellent verbal, written, listening, and interpersonal communication skills.
-Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
-Positive attitude, energy, initiative, and a genuine desire to help customers and teammates.
-Professional presence and excellent follow-through.

Location: Bastrop, TX 78602

Pay Rate: $18.00/hr

Our client is responsible for identifying, inspecting, and appraising the market value of all taxable property in Bastrop County.

This is a heavy clerical and data-entry position focused on accuracy, organization, and completing repetitive tasks efficiently.

Key Responsibilities:
-Enter and update information from one software system to another, including account and billing information.
-Perform repetitive data-entry tasks accurately and efficiently.
-Assist with website updates, data entry, and proofreading; no prior website experience is required.
-Organize, label, and prepare boxes of records and files for destruction.
-Assist with closing out protest hearings and ensuring related work is completed accurately and on schedule.
-Provide general administrative and clerical support as needed.

Qualifications:
-Strong attention to detail and accuracy.
-Comfortable performing repetitive, routine tasks.
-Organized, dependable, and able to manage deadlines.
-Basic computer skills and ability to learn new software.
-CAD experience is a plus, but not required.
-No prior IT or website experience is required.

Location: Georgetown, TX 78633

Pay Rate: starting at $26.00/hr

Our client provides medical professional liability and workers' compensation insurance to healthcare facilities.

The Claims Adjuster is responsible for managing assigned claims from initial intake through final resolution, including coverage review, investigation, reserve management, payments, settlement negotiations, and claim closure. Ensure timely and accurate internal, external, and regulatory reporting. This position’s primary focus is commercial auto claims, with the ability to also handle general liability, medical professional liability, and workers’ compensation claims as assigned.

Qualifications
-High school diploma or equivalent required; associate or bachelor’s degree preferred
-Minimum 2 years of claims handling experience
-Active Texas adjuster’s license; ability to obtain licenses in Oklahoma and Arkansas
-Valid driver’s license and insurance, as required for business travel
-Strong organizational, time management, communication, and problem-solving skills
-Proficient in Microsoft Office and able to learn new technology and claims systems quickly
-Detail-oriented, self-motivated, and effective in a collaborative team environment

Location: Austin, TX 78756

Pay Rate: starting at $30.00/hr+

Our client is a local injury attorney firm. We are seeking a highly organized and proactive Executive & Personal Assistant to support their senior leadership in a fast-paced professional environment. This role combines executive support with limited personal assistant responsibilities and requires exceptional judgment, discretion, and attention to detail.

The ideal candidate is resourceful, anticipates needs, manages competing priorities effectively, and excels at keeping executives organized and focused.

Key Responsibilities
Executive Support & Calendar Management
- Manage complex executive calendars, meetings, scheduling priorities, and travel arrangements.
- Coordinate meeting logistics, materials, agendas, and follow-up actions.
- Monitor schedules, resolve conflicts, and protect executive time.
- Prepare daily and weekly priority updates as needed.

Leadership & Administrative Coordination
- Support leadership meetings by organizing agendas, materials, and action items.
- Track deadlines, decisions, and follow-through on key initiatives.
- Assist with planning sessions, leadership retreats, and strategic meetings.

Travel Management
- Coordinate executive travel, including flights, accommodations, transportation, and itineraries.
- Manage scheduling across multiple time zones.
- Proactively address travel changes and scheduling conflicts.

Events & Community Engagement
- Coordinate company events, conferences, sponsorships, volunteer activities, and other external engagements.
- Manage invitations, guest lists, logistics, vendors, and event materials.
- Track community involvement activities, sponsorship commitments, and related administrative processes.

Personal Assistant Support
- Assist with personal scheduling, travel, reservations, gifting, and related logistical support for senior leaders.
- Handle personal matters with professionalism, confidentiality, and appropriate boundaries.

Qualifications
- 5+ years of experience supporting senior executives, founders, partners, or C-suite leaders.
- Strong experience managing executive calendars, travel, events, vendors, and confidential information.
- Excellent organizational, communication, and problem-solving skills.
- Proficiency with Microsoft Office, Google Workspace, virtual meeting platforms, spreadsheets, expense tools, project management systems, and AI-powered productivity tools.
- Ability to work independently, prioritize competing demands, and maintain professionalism in a high-volume environment.

Location: Austin, TX 78752

Pay Rate: starting at $25.00/hr+

Shift: Part-Time 25-30 hours a week

Our client is a local nonprofit organization that provides comprehensive eye exams, vision screenings, and free prescription glasses to underserved children and families. We are seeking a bilingual, organized, and personable Practice Manager to oversee the daily operations of their optometry office. This role will be responsible for managing the front-office team, supporting an excellent patient experience, and ensuring the practice operates efficiently and professionally.

Key Responsibilities:
-Insurance Verification: Manage and oversee daily insurance verification, including verifying eligibility, benefits, copays, deductibles, and coverage prior to patient appointments. Ensure information is accurate and communicated to the team and patients.
-Supply Management: Monitor office and clinical supply levels, place orders, maintain inventory, and coordinate with vendors to ensure the office has the necessary supplies at all times.
-Professional Development: Lead ongoing staff training and professional development to improve patient service, efficiency, product knowledge, and overall team performance.

Qualifications:
-Previous experience in an optometry, medical, dental, or healthcare office preferred.
-Previous management or supervisory experience preferred.
-Bilingual English/Spanish required.
-Strong understanding of insurance verification and benefits preferred.
-Excellent organizational, leadership, and communication skills.
-Strong attention to detail and follow-through.
-Professional, friendly, and patient-focused.
-Comfortable learning and using practice management and insurance systems.
-Ability to multitask and work effectively in a fast-paced environment.

Location: Austin, TX 78723

Pay Rate: starting at $23.00/hr

Shift: 8AM to 5PM

Description: We are seeking a detail-oriented and organized Administrative Assistant to support our client's Purchasing Department at their telecommunications company. This position will assist with purchase orders, vendor communication, order tracking, inventory documentation, and general administrative duties.

Responsibilities
-Process and maintain purchase orders and purchasing records.
-Communicate with vendors regarding pricing, availability, orders, and deliveries.
-Track orders and follow up on outstanding or delayed shipments.
-Assist with quotes, invoices, and resolving purchasing discrepancies.
-Coordinate with warehouse, accounting, operations, and project teams.
-Maintain accurate files, spreadsheets, and purchasing reports.
-Provide general administrative support to the Purchasing Department.

Qualifications
-1–3 years of administrative or purchasing experience preferred.
-Strong organizational and attention-to-detail skills.
-Excellent communication and follow-up abilities.
-Proficiency with Microsoft Office, especially Excel and Outlook.
-Ability to manage multiple priorities in a fast-paced environment.
-Telecommunications or inventory experience is a plus.

Location: Austin, TX 78756

Pay Rate: $100,000-$150,000

Position Summary
Our client is a luxury residential general contractor. The Controller will lead their accounting and financial operations, providing accurate financial reporting, strong internal controls, cash-flow management, and financial insight to ownership and leadership. Reporting to ownership and working closely with the COO, the Controller will oversee accounting, job costing, WIP reporting, project financials, and compliance across multi-million-dollar residential construction projects.

Key Responsibilities:
Financial Management
-Own general ledger, AP, AR, billing, collections, and monthly close.
-Prepare financial statements, management reports, budgets, forecasts, and projections.
-Manage cash flow, banking relationships, and financial controls.
-Report financial results and KPIs to ownership and leadership.

Construction & Project Accounting
-Oversee job costing, WIP reporting, committed costs, and project financial reporting.
-Maintain accurate open-book/cost-plus reporting for client draws and reviews.
-Monitor project budgets, change orders, billing, and profitability.
-Review project financials with project managers and ensure accurate allocation of labor, materials, subcontractors, and overhead.

Payroll & Subcontractors
-Oversee payroll and ensure labor costs flow accurately into job costing.
-Maintain labor, burden-rate, and bill-rate models.
-Oversee vendor/subcontractor setup, W-9s, COIs, purchase orders, and 1099s.

Controls, Compliance & External Partners
-Establish and maintain accounting policies, controls, and documentation.
-Ensure compliance with GAAP and applicable tax and regulatory requirements.
-Coordinate tax preparation, audits, insurance, licensing, and lender requirements.
-Manage relationships with CPAs, auditors, insurance representatives, and other external partners.

Systems & Leadership
-Oversee and improve accounting and construction technology, including QuickBooks Online and Adaptive.
-Establish training and review standards for project-manager cost coding.
-Improve accounting workflows, reporting, and processes.
-Serve as a trusted financial advisor to ownership and leadership.
-As the company grows, build and lead the accounting team.

Qualifications
-Bachelor’s degree in Accounting, Finance, or related field.
-10+ years of progressive accounting experience, including 4+ years in construction accounting.
-Experience with open-book/cost-plus residential construction.
-Strong knowledge of job costing, WIP reporting, cash-flow forecasting, and construction contracts.
-Strong understanding of GAAP and construction financial reporting.
-Proficiency with QuickBooks Online and construction accounting software.
-Advanced Excel skills.

Preferred
-High-end/custom residential construction experience.
-Experience with Adaptive and/or construction platforms such as JobTread, Procore, Buildertrend, or Sage 300 CRE.
-Experience developing labor-cost and burden-rate models.

Compensation & Benefits
-$100,000–$150,000 salary, based on experience.
-Performance bonus opportunity.
-Health, dental, and vision insurance.
-401(k) with company match.
-Paid vacation and holidays.
-Professional development opportunities.

Location: Austin, TX 78758

Pay Rate: $26.00/hr

A well-established commercial moving company is seeking a highly organized, customer-focused Sales Assistant to support a successful and experienced sales team. This role is ideal for someone who enjoys building relationships, coordinating multiple moving parts, and ensuring clients receive exceptional service from start to finish.

As the primary support partner to the sales team, you will help manage the client experience throughout the sales and project lifecycle. The right candidate is detail-oriented, process-driven, and committed to delivering a smooth and professional customer journey.

Key Responsibilities
- Support the sales team with administrative and client-facing activities.
- Assist with appointment scheduling, bid walks, proposals, contracts, and sales documentation.
- Serve as a point of contact for client questions, updates, and support.
- Track sales activities and maintain accurate records within company systems.
- Build and maintain strong relationships with clients and business partners.
- Contribute to creating a "wow"experience that leads to long-term customer relationships and referrals.

Qualifications
- 3+ years of administrative, sales support, customer service, or account coordination experience preferred.
- Strong organizational and multitasking skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Comfortable in a customer-facing role with frequent client interaction.
- Strong attention to detail and follow-through.
- Ability to think proactively and solve problems before they impact the client experience.
- Proficient with Microsoft Office and CRM systems.
- Professional, positive, and relationship-focused approach.

Location: Austin, TX 78758

Pay Rate: DoE

A well-established commercial moving company is seeking a driven and relationship-focused Business Development & Marketing Representative to join our mature and successful sales team. This role is responsible for building new business opportunities through appointment setting, bid walks, strategic partnerships, networking, and ongoing client relationship management.

The ideal candidate is organized, proactive, and self-motivated with the ability to work independently while collaborating effectively with the team. We're looking for someone with hustle, integrity, a positive attitude, and a genuine desire to learn and grow. Candidates with a sports or competitive background often thrive in this environment due to their consistency, discipline, and team-first mindset.

This is an excellent opportunity for a motivated sales professional who wants to make an impact, grow a strong client portfolio, and build a rewarding career with a respected company. The majority of this role will be attending networking events, finding opportunities to spread the word about the work this company does, building potential customer relationships, and keeping their social marketing channels relevant and up to date. Some events may fall outside of typical office hours. This role will be hybrid with the majority of your time spent finding and nurturing prospects.

Responsibilities:
- Generate and develop new business opportunities through networking events and other outreach.
- Must be able to attend events that may not occur during a typical work day/office hours.
- Schedule appointments and assist the sales team as needed
- Build strategic partnerships and referral networks
- Maintain and strengthen client relationships
- Support marketing and brand awareness efforts through use of LinkedIn and other social media platforms
- Develop and grow your own book of business

What We're Looking For:
- Strong communication and relationship-building skills
- Organized, accountable, and self-directed
- Willing to ask questions and seek support when needed
- Team-focused with high trust and integrity
- Friendly, upbeat, professional, and energetic
- Motivated by long-term growth and success
- Someone proactive with a go get it attitude!

Location: Austin, TX 78732

Pay Rate: Depend on Experience

Our client is an Austin-based specialty equipment finance company that provides a one-stop solution for capital equipment financing, offering flexible funding through a diverse network of lenders to serve businesses with both traditional and nontraditional credit profiles.

Job Duties/Responsibilities:
-Manage schedules, appointments, and calendars for executives.
-Handle correspondence, emails, and phone calls on behalf of executives.
-Organize travel arrangements, including flights, accommodations, and itineraries.
-Property management support for CEO: vendor coordination, scheduling maintenance, tracking invoices, etc.
-An element of personal assisting will be critical to do well in this role.

Qualifications & Requirements:
-Must be an EXCELLENT problem solver.
-Strong organizational and time-management skills.
-Excellent verbal and written communication abilities.
-Proficiency in office software such as Microsoft Office Suite and scheduling tools.
-Ability to multitask and prioritize effectively in a fast-paced environment.
-Attention to detail and problem-solving skills.
-Professional demeanor and ability to maintain confidentiality.
-Familiarity with travel planning and basic event coordination is a plus.

Location: Austin, TX 78759

Pay Rate: starting at $20.00/hr+

Shift: 8AM to 5PM
We are seeking a motivated and detail-oriented Sales Support Associate to join a growing technology solutions organization serving clients in the government sector. This role supports the sales team by coordinating outreach, qualifying interest, and scheduling appointments with prospective clients. This is an excellent opportunity for someone who enjoys working with people, is highly organized, and is looking to grow their career in sales, operations, or account management.

About the Role
This position plays a key role in supporting a consultative sales process focused on delivering workflow automation and document management solutions. The team works collaboratively with clients to improve operational efficiency and streamline business processes.

Key Responsibilities
- Support a Client Account Manager with daily scheduling, planning, and coordination activities
- Conduct outreach to prospective clients to introduce services and generate interest
- Set, confirm, and follow up on qualified appointments for sales presentations
- Assist with preparation and coordination of meetings, virtual presentations, and conferences
- Send follow-up communications and supporting materials to prospects and clients

Qualifications
- 1–2 years of experience in customer service, sales, retail, or a related field preferred
- Strong verbal communication and interpersonal skills
- Comfortable communicating with clients by phone and email
- Positive attitude, team-oriented mindset, and willingness to learn
- Professional, polished, and client-facing demeanor
- Basic computer skills; experience with CRM systems is a plus

Work Schedule & Compensation
Part-Time: Flexible schedule between 9:00 AM – 3:00 PM (minimum 20 hours/week, set schedule required)
Full-Time: Standard business hours (no weekends)
Work Location: Austin, TX (on-site)

Career Growth
This role offers a clear path for advancement into positions such as:
- Client Account Manager
- Implementation Manager
- Sales or Services Team Leadership

Location: Austin, TX 78701 - Hybrid

Pay Rate: DOE

Description: We are seeking a detail-oriented and technically skilled Draftsperson to join our client's local interior design team. The Draftsperson will be responsible for producing accurate construction drawings, technical documentation, and design development packages that support residential, commercial, and hospitality interior design projects. This role works closely with interior designers and contractors to translate design concepts into precise, buildable plans.

Key Responsibilities:
-Prepare detailed construction documents, floor plans, elevations, sections, reflected ceiling plans, and custom millwork drawings.
-Convert conceptual design sketches and specifications into accurate technical drawings.
-Develop and maintain drawing sets throughout all project phases, from schematic design through construction administration.
-Ensure drawings comply with applicable building codes, accessibility requirements, and industry standards.
-Assist with space planning, furniture layouts, finish plans, and detailing as required.
-Review drawings for accuracy, completeness, and consistency before client or contractor issuance.
-Update and revise drawings based on client feedback, design changes, and site conditions.
-Participate in project coordination meetings and support project documentation efforts.
-Maintain organized digital project files and drawing standards.

Qualifications
-Diploma, Associate Degree, or Bachelor's Degree in Interior Design, Architectural Technology, Drafting, or a related field.
-2–5 years of drafting experience within an interior design, architecture, or design-build environment.
-Proficiency in VectorWorks required.
-Experience with SketchUp, Adobe Creative Suite, and Microsoft Office is an asset.
-Strong understanding of construction documentation, detailing, and interior building systems.
-Knowledge of materials, finishes, furniture specifications, and millwork construction.
-Familiarity with building codes and accessibility standards.
-Excellent attention to detail and organizational skills.
-Ability to manage multiple projects and deadlines simultaneously.
-Strong communication and collaboration skills.

Pay Rate: $25.00/hr

Description: Our client is a US-based AI and data consulting firm with a growing roster of clients across financial services, legal-tech, construction, and enterprise software. Alongside their custom consulting engagements, they ship two productized offerings — an RFP automation product and an AI-powered help desk product — both of which have live paying customers who need responsive support. They're opening this role to make sure those customers are taken care of, their products ship with fewer defects, and their existing client relationships stay healthy as we grow.

Why this role exists:
Our client has three problems that overlap more than they look:
-Live customers need real-time help. When something breaks or a user is confused, someone needs to answer — fast, clearly, in good English.
-Their products need a real QA function. They need someone catching issues before customers do.
-Existing client relationships need a steady hand. Someone needs to be in regular contact, anticipating problems, and surfacing them early.

These three functions feed each other. The person doing QA learns the product deeply, which makes them the best support engineer. The person on the support queue hears every customer pain point, which makes them the best QA tester. The person doing both is the natural client success voice for accounts that depend on our products.

What you'll do:
Customer Support
-Own the support queue for our RFP and help desk products. Acknowledge fast, diagnose carefully, resolve or escalate cleanly.
-Triage incoming issues: configuration questions, bugs, feature requests, account / billing — route what you can't fix yourself.
-Maintain the customer-facing knowledge base and FAQs. Every recurring question gets documented once and pointed to thereafter.

Quality Assurance
-Sit in on relevant client and internal meetings, understand what's being built, and write test cases against it.
-Run manual regression before releases. Build up automated test coverage over time where it makes sense.
-File clean, reproducible bug tickets. Verify fixes before they close.
-Be the last person to say "yes, this is ready to ship"— and the person who pushes back when it isn't.

Client Success
-Partner with the practice manager on account health for product-using clients.
-Check in proactively with key customers — not just when something is broken.
-Spot expansion opportunities (more seats, more use cases, additional products) and hand them to BD.
-Flag at-risk accounts before they churn.

What we're looking for:
-Strong written and verbal communication - you're the face and voice of the company!
-2–6 years in a customer-facing technical role — technical support, QA, customer success engineering, or comparable at a B2B software or AI company.
-Technical aptitude. You don't need to ship production code, but you should be comfortable reading logs, poking at APIs with Postman, understanding how an LLM-powered product works under the hood, and writing a clean bug report an engineer can act on.
-Detail orientation. Good QA engineers and good support engineers share the same trait: they notice the thing everyone else missed.
-Calm under pressure.
-Familiarity with modern support and ticketing tools

Strongly preferred
-Prior exposure to AI/ML products — LLMs, RAG systems, document processing, vector databases — at the level where the failure modes don't surprise you.
-Experience writing test plans for a product team that didn't previously have a real QA function (i.e., comfort with building from scratch).

Engagement: Full-time. One opening to start, with a clear path to growing this into a small team.
Benefits: Hybrid and very flexible remote / office working environment; 401k with match; health insurance options

Location: Austin, TX 78752

Pay Rate: $21.00/hr

A private-sector organization responsible for accurately determining the value of real and business personal property in Travis County is seeking a skilled and dependable Customer Service Representative to join their team. This role is ideal for someone who values stability, enjoys detailed work, and takes pride in delivering accurate, consistent service to the public.

Position Overview
This role blends customer interaction with detailed administrative and data-entry tasks. Half of the workday is data entry; the other half involves assisting customers via phone, email, and in person. Responsibilities shift throughout the year based on the organization’s cyclical workflow, so flexibility and adaptability are key. Full training and a practice period are provided before moving into production.

Primary Responsibilities
-Assist customers in person, by phone, and by email
-Respond to information requests, process exemptions, and enter data accurately
-Review and process deed records and legal documents related to property ownership
-Research internal/external resources to update ownership and mailing information
-Print maps and scan documents
-Maintain alphabetic and numeric filing systems
-Perform receptionist duties as needed
-Handle confidential information appropriately
-Operate common office equipment and perform other duties as assigned

Qualifications:
Required:
-High school diploma or equivalent
-2+ years of customer service experience (phone + in-person)
-Accurate data entry skills (approx. 40 WPM typing)

Preferred:
-Bilingual English/Spanish highly preferred
-Knowledge of the Texas Tax Code
-Experience in mortgage lending, property management, or related fields

Ideal Candidate Traits:
-Detail-oriented and committed to accuracy
-Productive, responsible, punctual
-Able to follow procedures and reference manuals
-Self-sufficient and comfortable in a structured environment
-Thrives without micromanagement
-Strong work ethic and desire for long-term stability

Work Environment & Benefits:
-Low-stress workplace with excellent work–life balance (no take-home work)
-Overtime opportunities
-Annual performance reviews with potential pay increases or lump-sum bonuses
-100% employer-paid health, dental, and long-term disability for employees
-50% dependent coverage
-Generous sick and vacation time
-Three retirement plan options
-Supportive leadership with an open-door policy and frequent feedback

Important: No time off permitted during peak season (January–April).